Browse the Most Common Account Questions
This page covers what we get asked about most — from setting up your account to confirming which payment options are showing in your wallet. If you deposited via Venmo and want to know how the funds appear, it's here. If you're unsure why a state restriction is showing on your screen, that's here too. We've organized answers by topic so you're
not scrolling through walls of text. For anything not on this page, live chat connects you directly to our support team. Players in Atlantic City have asked about the same things Detroit players ask — account verification, payout routing, and whether PayPal or Play+ clears faster. The short version: deposits through PayPal and Venmo typically show up before you can lock in
a same-game parlay, and Play+ prepaid works the same way. Withdrawals go through a short identity-verification step the first time, then the path is clear. Check the sections below for the specifics.
- PayPal Deposits
- Venmo Transfers
- Play+ Prepaid
- Account Verification