Reference

Understand Your Rights and Our Rules

Everything that governs how your spinsly account works — from data handling to account eligibility — is spelled out here. Access depends on state law, and we want you to know exactly where you stand before you open an account.

Terms of UsePrivacy PolicyCookie PolicyAccount EligibilityData Rights
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spinsly Understand Your Rights and Our Rules
REACH US DIRECTLY

Contact Us About a Legal or Policy Question

If a specific term is unclear, your data request needs processing, or you want to flag a policy concern, our support team handles those conversations directly. We do not route legal questions through automated forms — reach us through the channels below.

Live Chat Start a live chat session from your account dashboard to raise a policy question or request clarification on a specific term that affects your account.
Email Support Send a detailed message to our support address for data-access requests, account-closure questions or any formal legal inquiry tied to your account.
Account Help Center Our Help Center covers common policy questions — account eligibility by state, payment terms for PayPal and Venmo, and how to submit a formal data request.
HOW WE HANDLE IT

Data, Cookies, Security and Account Retention

We apply consistent practices across every account — whether you log in through your phone's browser or switch to desktop mid-session. Here is what that looks like in practice across the areas that matter most.

Data Handling

We collect only what is needed to run your account — identity verification data, transaction records and session activity. We do not sell your personal data to third parties.

Cookie Policy

Cookies keep your session active across devices and help us load your account faster on return visits. You can adjust cookie preferences through the settings link in your account footer.

Account Security

Account access is protected by password verification and an OTP step on new devices. If you notice unrecognized activity, flag it through live chat and we freeze the account while we investigate.

Retention and Deletion

We keep account records for the period required by law. If you want to request data deletion or export a copy of your records, submit a written request through email support.

Common Legal Questions, Answered Plainly

These are the questions we hear most often from people reading through our legal pages. If yours is not covered here, live chat gets you to a real answer faster than searching.

Access depends on your state's law. We are available in states where online gaming is permitted. Check your state's current regulations — we cannot determine eligibility on your behalf.

We collect your name, contact details, identity verification documents and payment activity tied to PayPal, Venmo or Play+ transactions. This is used to run and secure your account.

Yes. Send a written data-access request to our support email. We process those requests in line with applicable law and respond within the timeframe that law requires.

Contact us by email with your account details and a clear deletion request. Note that some records must be retained by law even after an account is closed — we will tell you which.

Any remaining funds in your account wallet are returned to the payment method on file — PayPal, Venmo or Play+ — before the account is fully closed. Timing depends on verification steps.

We post updates to this page and, where the change is material, notify you via the email address on your account. Continuing to use the platform after the effective date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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